Category

CRM

• CRM, Idea, Social network

  My Starbucks Idea

  04.01.08 | Permalink | Comment?

  If you’re new here, you may want to subscribe to our RSS feed. Thanks for visiting!Update: Ooops, just realized that Andreas wrote about this last week. This is what happens folks when you have way to much going on inside your head. But I’ll still keep the post since there’s a new idea that has […]

• CRM

  The public dialog between customers and companies

  03.14.08 | Permalink | 1 Comment

  Incidents that used to be handled between companies and their clients are now becoming more and more public. Here is an example of a MacBook Pro that caught fire and a look at how this has become a very public story. The video below is from a live Internet show by Internet profile Chris Pirillo. […]

• CRM, Social media

  There is nowhere to hide!

  03.05.08 | Permalink | Comment?

  As a company today you must understand that customer service isn’t what it used to be. People tend to express their discontent out in the open on the Internet. If they don’t post the complaint on their blog or put up a video on YouTube showing the defect of a product then there are a […]

download free trend report

"Urban Lifestyle - New Media" is a trend report that covers the new media landscape and how the Internet is changing both the lifestyles of the consumers and the whole marketing arena.

Go here, register as a new user (or log in if you are already registered) and then download (under Download PDFs>Category>FREE SAMPLE REPORTS).

important!

about

"Urban Lifestyle Report - New Media" is a trend report (5 issues/year) covering the constantly evolving media landscape. Focus lies on the so called "new media" area and how it is changing the whole marketing arena. This blog contains extra material, video, links and updates related to this report. For more information about how you can subsrcibe to or buy single reports of "Urban Lifestyle Report - New Media" please contact tomas@urban-lifestyle.se.

For more information about our other products and services visit our corporate website - www.urban-lifestyle.se.

search

advertise here

If you are interested in advertising on this blog please contact tomas@urban-lifestyle.se for more information.

recent

• Video of Joi Ito talking at SIME 08
• Video highlights from SIME 08
• Talking to David Sifry in a cab at SIME 08
• Doing interviews at SIME
• We will report from SIME tomorrow